Straight answers

Ask us anything. We've heard it all.

The questions below are the ones every homeowner asks first. If yours isn't here, ask it in the form — intake runs 24/7.

Intake is 24/7 and reviews usually happen the same day. Even if your auction is weeks away, options like forbearance, repayment plans, bankruptcy protection, or a fast sale can often still be put in motion. The earlier you reach out, the more options stay open — but late is still better than never.

The consultation and case review are completely free, and there's no cost to start. If you choose a path that involves a sale, costs come out of the transaction — never out of pocket up front. We'll always show you the numbers before you decide anything.

Almost every path we recommend protects your credit better than letting a foreclosure complete. A finished foreclosure can drag your score down for seven years. Modifications, forbearance, and even a short sale are all significantly less damaging.

No. Roughly half the homeowners we help keep their homes through loan modification, forbearance, repayment plans, or hardship programs. Selling is one option — never the only one, and never something we pressure you into.

No. A Notice of Default starts a clock — it doesn't end the game. Depending on your state you typically have weeks to months before an auction, and multiple intervention points along the way. What matters is acting now instead of waiting for the next letter.

Completely. Your situation is discussed with your case specialist only. We never sell your information, and there's no sign in your yard, and nothing shows up anywhere public.

Call immediately — genuinely, today. Late-stage tools exist: reinstatement quotes, negotiated postponements, fast cash closings, and the Chapter 13 automatic stay, which halts a sale the moment it's filed. The menu is shorter a week out, but it is not empty.

Yes — all 50 states, each with its own playbook, because foreclosure is state law. Find your state's process, timeline, and rights in our state directory, then get a review that maps them to your case.

None for the first call. When a workout application goes in, we'll build the full package with you — pay stubs, bank statements, tax returns, and a hardship letter. Our document checklist resource lists everything.

Rarely. Denials come with reason codes and appeal rights, and many are reversed once the actual defect — stale documents, income calculated wrong, missing pages — is fixed. And a modification denial says nothing about forbearance, assistance funds, or the other eight tools.

Yes. Federal rules protect 'successors in interest' — heirs, surviving spouses, and divorced co-owners have the right to be recognized by the servicer, get information, and apply for workouts on a loan they didn't originally sign.

Not always. Michigan and Minnesota give roughly six months of redemption after the sale; Alabama, Kansas, South Dakota, Wyoming and others preserve post-sale rights; and if the auction brought more than the debt, the surplus belongs to you and must be claimed. Check your state page now.

Still wondering about something? Call 413-307-8197 or get your free case review.

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